What our Customers say...
I had a loss at my home after moving into a Senior Living facility. My home was up for sale, when my Realtor walked in to find that both floors were flooded due to a broken pipe under my kitchen sink. We immediately called SERVPRO. I spoke to Melissa and she got all the information about the loss. I had Joe at my house within a few hours from the call to inform me of the process to get my home back to normal and back on the market. The whole crew and staff were very nice and considerate and helped take some of the burden off my shoulders throughout the whole process. I would highly recommend them to anyone. It was like working with family. They took very good care of me and my home.
SERVPRO was great! Timely, professional and very effective
Joe came out to the house and was able to help us and set a plan right away! His crew came in and did a great job with the cleanup as well as keeping us informed as they did the cleanup. They took photographs and documented everything. Whenever I needed information or had questions Melissa in the office was very helpful and has great customer service skills. I hope we don't have to call them again, but if we have another problem we will call them 1st thing!
I used SERVPRO when I had water damage in my home from a leak in my roof. They were very professional, easy to work with and was considerate of my home and property. After the initial construction was completed, they painted the walls and ceiling that needed to be replaced and also the surrounding walls just to make it look complete. I would recommend SERVPRO of Cottage Grove to anyone if they had damage from fire and or water.
SERVPRO was a very professional and friendly company to work with. I would highly recommend their services.
SERVPRO came out to an elderly man's home and made a difference for him to be able to stay in his home safely. They were available and onsite everyday they said they would be. Reliable, honest, hardworking crew. Thank you SERVPRO!
I appreciate the quick response and professional handling of the large water loss at our insured’s warehouse/office complex last month in Baldwin, Wisconsin. The most impressive piece of equipment was the diesel flameless drying trailer used to mitigate the flooding of the office complex. Fast, efficient for drying of large areas with a lot of water damage. Priceless! Thanks again for the great service
To the SERVPRO team Woodbury/ Cottage Grove Thanks for the GREAT job of cleaning up the huge water mess I had at my home! You made sure everything was back to normal or better; you were fast and very efficient. I called your company and within 1 hour you were at my home starting to clean up the water damage.... WOW!!! I recommend SERVPRO of Woodbury with enthusiasm, and if given the opportunity, I would hire you again for future work.
I had a water filter improperly installed by a friend. I left for business and returned two days later to find my home flooded. A friend of mine had experience with SERVPRO and recommended I call them. From the first call, to the owner's immediate response and the crew, I could not have asked for better service. Even after they were done, they still asked if there was anything else they could do for me and if I had further questions or needs, to not hesitate to ask. I am 100% satisfied.
The SERVPRO team was great to work with. They were able to accommodate our needs, as we were still living in our home while it was being repaired. We were especially happy to work with Terry & Melissa throughout this time. They made a stress full process less so.
In what areas were you most satisfied with your experience with SERVPRO of Cottage Grove/Woodbury and why?
I was most satisfied by their customer service.
I was most satisfied with their sense of urgency, and their knowledge. They did an excellent job. They were really professional and did a good job of communicating. I would recommend them to a friend or family member.
I was very pleased with SERVPRO and I was pleased with the people that did the work here. They were all very courteous. The two guys who did the finishing were easy to have around. I would recommend them to family and friends because I was very satisfied with the quality of work I received.
We were very pleased all around with everything they did for us, the punctuality of the crew was very good and the work was very thorough and complete. I thought that the initial crew who showed up for the cleaning were very responsible and very helpful. I though the job was very good and our experience was very positive. I would easily recommend to a friend in need of quality remodeling/cleaning service.
I had smoke damage througout my entire home after a horrible cooking accident by one of my renters. SERVPRO of Cottage Grove/ Woodbury was contracted for the cleanup and they were fantastic to work with. Melissa and Joe gave me piece of mind when I was dealing with convoluted insurance procedures and just made me feel like everything was going to be fine when axiety can take over with situations like these. Thanks again, and I will recommend you to anyone that needs your help!